Better Putting Change in My Hand Usability
Life would be more usable if we would all just think a bit about what we're doing.
Here's an example. Change back when I buy something with cash. Here is the current practice. The cashier first gives me the receipt, then the paper currency, then the coins, so I end up with a pile of stuff that I usually just wad up and stuff into my pocket, and then empty into a junk drawer at the end of the day.
Here's the better way. Coins, then paper currency, then ask if I want the receipt, which I don't. Now I can slip the coins into my pocket and the paper currency back into my wallet.
Or it could all go on the counter, like in Greece, and I could just deal with it the way I choose.
This won't clear out my junk drawer, but it's a start.
Labels: usability
posted by Joe at
8:17 AM
1 Comments:
What you describe is the proper way to make change: count the change up to the nearest dollar value, then add dollars to the total amount due, which obviously leaves you with the balance back from whatever currency denomination you tendered. But cashiers don't know how to make change so they rely on the machine's 'change due' value which is the total due back. So they pull the currency then the coin. And Lord help you if you happen to have loose change and want to throw that in to the mix so you only get currency back.
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